My wife complained that her brakes were making noise when braking so I called my regular mechanic. They told me he could squeeze me in tomorrow morning. I called Shell Rapid Lube based on their yelp reviews and got an estimate which sounded reasonable. I was suprised when they told me I did not need to make an appointment and I drove right over. Sure enough they helped me immediately and Richard took my car for a test drive. He came back and put the car on the lift and inspected the brakes. I fully expected to have the brake pads changed and possibly the rotors too. I was pleasantly suprised when he told me there is still 40% left on the brake pads and he did not recommend replacing the pads yet, and they do not advise their customers to make unnecessary repairs. He also told me that I should keep an eye on the tires as the tread is getting low. I do not take the time to write reviews unless I am extremely dissatisfied with a merchant.After this experience with Richard, I felt compelled to share my experience with others.Passing by Shell Rapid Lube many times, I was unaware they also provided automotive repair services. I will definately be coming back to them for future service needs! Thank you Richard!